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Privacy Policy

Privacy Policy

Last Updated: September 29, 2026

At ApplianceFixs, we respect your privacy and are committed to protecting the information you provide when you visit our website, contact us, or request our appliance repair services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

1. Information We Collect

When you contact ApplianceFixs or request a repair service, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Service address or location

  • Appliance type

  • Appliance brand or model, if provided

  • Description of the appliance issue

  • Preferred service date or time

  • Any other information you voluntarily provide to us

We may also automatically collect limited technical information when you visit our website, including your IP address, browser type, device type, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries

  • Process appliance repair requests

  • Schedule and manage service appointments

  • Contact you regarding your requested repair

  • Understand the appliance issue before a service visit

  • Coordinate technician visits

  • Improve our website and customer experience

  • Maintain service and communication records

  • Protect our website from fraud, abuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

We only use your information for legitimate business and service-related purposes.

3. Our Repair Services

ApplianceFixs provides appliance repair and servicing only.

Our services include repair and servicing for:

  • Refrigerator Repair

  • Dishwasher Repair

  • Cooking Range Repair

  • Laundry Dryer Repair

  • Coffee Machine Repair

  • Washing Machine Repair

  • AC Repair

  • Ice Machine Repair

  • Vacuum Cleaner Repair

ApplianceFixs is focused on diagnosing, servicing, and repairing appliances. We do not operate as a spare-parts sales or spare-parts supply business.

4. How We Collect Information

You may provide information to ApplianceFixs through:

  • Website contact forms

  • Phone calls

  • Email

  • WhatsApp or other messaging services

  • Service booking or inquiry forms

  • Direct communication with our team

Please provide only the information necessary for us to respond to your request or arrange the requested service.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and improve the overall user experience.

Cookies may be used to:

  • Remember website preferences

  • Understand how visitors use our website

  • Improve website performance

  • Measure marketing and advertising performance

  • Identify technical issues

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Analytics and Third-Party Services

ApplianceFixs may use third-party services for website analytics, advertising, hosting, security, communication, or form processing.

These services may process limited information to help us operate, secure, analyze, and improve our website and services.

Third-party services may have their own privacy policies that explain how they handle information.

7. Sharing Your Information

ApplianceFixs does not sell or rent your personal information.

We may share relevant information when reasonably necessary to:

  • Arrange or provide a requested repair service

  • Coordinate service visits

  • Communicate with technicians or service personnel

  • Operate and maintain our website

  • Process service inquiries

  • Maintain website security

  • Comply with applicable legal requirements

  • Protect our rights, customers, property, or services

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

8. Service Address and Location Information

When you request an appliance repair service, we may collect your service address or location so that we can arrange the service visit.

Your location information is used for service-related purposes and should be limited to the information necessary to provide the requested service.

9. Data Security

We take reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted online.

10. Data Retention

We may retain your information for as long as reasonably necessary to:

  • Respond to your inquiry

  • Provide and manage repair services

  • Maintain service records

  • Handle disputes or complaints

  • Prevent fraud or misuse

  • Meet applicable legal, accounting, or regulatory requirements

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

For privacy-related requests, please contact ApplianceFixs using the contact information below.

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

ApplianceFixs is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

ApplianceFixs may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically.

15. Contact ApplianceFixs

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

ApplianceFixs

Phone: +971 058 117 6758

Email: contact@gulffixing.com

Business Hours: Monday – Sunday, 9:00 AM – 7:00 PM

Service Areas: Dubai & Abu Dhabi, UAE


ApplianceFixs
Reliable Home Appliance Repair Services in the UAE