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Terms & Conditions

Terms & Conditions

Last Updated: September 29, 2026

Welcome to ApplianceFixs. By accessing our website or requesting our appliance repair services, you agree to the following Terms & Conditions. Please read these terms carefully before using our website or booking a service.

1. About ApplianceFixs

ApplianceFixs provides home appliance repair and servicing services in Dubai and Abu Dhabi, UAE.

Our services may include:

  • Refrigerator Repair

  • Dishwasher Repair

  • Cooking Range Repair

  • Laundry Dryer Repair

  • Coffee Machine Repair

  • Washing Machine Repair

  • AC Repair

  • Ice Machine Repair

  • Vacuum Cleaner Repair

Our business focuses on repair and servicing only. We do not operate as a spare-parts retailer or spare-parts supplier.

2. Service Requests

When you submit a service request through our website, phone, email, WhatsApp, or another communication channel, the information you provide should be accurate and complete.

Submitting a service request does not necessarily mean that a repair appointment has been confirmed. An appointment is confirmed only after the relevant service details have been agreed upon with our team.

We may contact you to confirm:

  • Your name and contact information

  • Service location

  • Appliance type

  • Appliance problem

  • Preferred appointment date and time

  • Any other information necessary to arrange the service

3. Service Area

ApplianceFixs currently provides repair services in Dubai and Abu Dhabi, UAE.

Service availability may depend on the location, appliance type, technician availability, and other operational circumstances.

We reserve the right to decline requests outside our current service coverage.

4. Inspection and Diagnosis

Our technician may inspect and diagnose the appliance before determining the appropriate repair work.

The initial information provided through a website form, phone call, WhatsApp, or email may not be sufficient to determine the exact cause of an appliance problem.

A final diagnosis may require an on-site inspection.

5. Repair Services

Repair work will be based on the condition of the appliance and the issue identified during diagnosis.

The actual repair process may vary depending on:

  • Appliance type

  • Brand and model

  • Age and condition of the appliance

  • Nature of the fault

  • Accessibility of the appliance

  • Availability of suitable repair solutions

We will communicate relevant service details before proceeding with repair work where reasonably possible.

6. Spare Parts

ApplianceFixs is a repair and servicing business and does not represent itself as a spare-parts sales or spare-parts supply business.

Where a repair requires a component, part, or additional material, the availability, suitability, cost, and installation arrangements may need to be discussed separately before proceeding.

7. Service Charges and Payment

Service charges may vary depending on the appliance, problem, location, required work, and other relevant factors.

Any applicable inspection, visit, diagnostic, repair, or other service charges will be communicated where reasonably possible before the relevant service is carried out.

Customers are responsible for paying agreed charges for services provided.

Payment methods and payment terms may vary depending on the service arrangement.

8. Appointment Times

We make reasonable efforts to arrive within the agreed service window.

However, appointment times may be affected by:

  • Traffic and road conditions

  • Previous service appointments

  • Location and accessibility

  • Unexpected repair requirements

  • Weather or other circumstances beyond our reasonable control

We will make reasonable efforts to communicate significant delays or changes.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate contact and service-location information

  • Providing reasonable access to the appliance

  • Informing us of known appliance problems or relevant circumstances

  • Ensuring the appliance is reasonably accessible for inspection

  • Following reasonable safety instructions provided by our technician

  • Paying agreed service charges

Customers should not attempt dangerous repairs themselves or interfere with repair work while a technician is servicing the appliance.

10. Appliance Condition

Appliances can have pre-existing damage, wear, electrical issues, water damage, structural problems, or other conditions unrelated to the reported fault.

Our technician may identify such conditions during inspection.

Repairing one identified fault does not necessarily guarantee that an appliance will have no other existing or future faults.

11. Repair Results

ApplianceFixs will make reasonable efforts to diagnose and repair reported appliance problems.

However, repair outcomes can depend on the appliance’s age, condition, previous repairs, underlying faults, and other technical factors.

We do not guarantee that every appliance can be successfully repaired.

If an appliance is determined to be unsafe, severely damaged, uneconomical to repair, or otherwise unsuitable for repair, we may recommend that repair work not proceed.

12. Cancellation and Rescheduling

Customers may contact us as soon as possible if they need to cancel or reschedule an appointment.

We may request reasonable notice for cancellations or rescheduling.

Repeated cancellations, no-shows, or inability to provide access to the appliance may affect future service availability.

Any applicable cancellation or visit charges will be communicated where relevant.

13. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, website content may contain general information about our services and should not be considered a technical diagnosis or guarantee of a particular repair result.

We may update, modify, or remove website content at any time.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

ApplianceFixs does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party services is subject to the terms and policies of those third parties.

15. Website Use

You agree not to:

  • Use our website for unlawful purposes

  • Submit false or misleading information

  • Attempt to interfere with website functionality or security

  • Introduce malicious software or harmful code

  • Attempt unauthorized access to our systems

  • Copy or misuse website content without permission

We reserve the right to restrict access to users who misuse our website or services.

16. Intellectual Property

Unless otherwise stated, the content and materials on the ApplianceFixs website, including text, branding, logos, graphics, images, design elements, and other materials, belong to or are used by ApplianceFixs and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, or commercially use our website content without prior permission.

17. Limitation of Liability

To the extent permitted by applicable law, ApplianceFixs will not be responsible for losses or damages arising from circumstances outside our reasonable control.

This may include indirect or consequential losses, delays caused by circumstances beyond our control, or problems resulting from pre-existing appliance conditions, unauthorized modifications, misuse, or repairs performed by third parties.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Events Beyond Our Control

We will not be responsible for delays or failure to perform services caused by circumstances beyond our reasonable control, including severe weather, traffic disruptions, emergencies, government restrictions, utility interruptions, or other unforeseen circumstances.

We will make reasonable efforts to resume or rearrange affected services when possible.

19. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website or requesting our services, you acknowledge that you have had an opportunity to review our Privacy Policy.

20. Changes to These Terms

ApplianceFixs may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable requirements.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of our website after changes are published may constitute acceptance of the updated terms, to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of the United Arab Emirates, as applicable to the services provided by ApplianceFixs.

Any disputes will be handled through the appropriate legal or judicial channels available under applicable UAE law.

22. Contact Us

If you have questions about these Terms & Conditions or our repair services, please contact us:

ApplianceFixs

Phone: +971 058 117 6758

Email: contact@gulffixing.com

Business Hours: Monday – Sunday, 9:00 AM – 7:00 PM

Service Areas: Dubai & Abu Dhabi, UAE


ApplianceFixs
Reliable Home Appliance Repair Services in the UAE